Dentistry is all about the oral, but how much thought do you give to the verbal aspect of dentistry – the communication?
As professional, clinical settings, traditionally dental surgeries aren’t a place for idle chat – but research shows that encouraging more communication between dentists, staff and patients can improve performance and outcomes across the board.
As well as improving efficiency in the day-to-day running of your dental practice on a practical level, good communication can boost staff morale and team bonding. Encouraging positive dialogue between professionals and patients can increase awareness about oral health, and even reduce patient anxiety around dental treatment.
Dentistry.co.uk author Cheryl Hayes has written a great piece about the ways that communication can enhance your dental practice and some of the fascinating technology that’s supporting better interaction with patients..
Check it out here: https://www.dentistry.co.uk/2018/11/06/communication-modern-dental-practice/